Scheduling & Billing Policies
- Minimum prescheduled time: OPI (phone) — 30 minutes; VRI (video) — 60 minutes.
- On‑demand languages cannot be prescheduled.
- 48‑hour minimum notice for all prescheduled requests.
- 24‑hour cancellation policy: If canceled within 24 hours, the full scheduled time remains billable.
Time zone for the scheduled appointment