Scheduling & Billing Policies
- • Minimum scheduled time: 30 minutes (OPI phone) / 60 minutes (VRI video).
- • 48-hour minimum notice required for all pre-scheduled requests.
- • 24-hour cancellation policy: Cancellations within 24 hours remain fully billable.
- • On-demand languages cannot be pre-scheduled.
Contact Information
Appointment Details
Dates & Times
All appointments must be scheduled at least 48 hours in advance.
A copy of your request will be emailed to you and the GIS Scheduling team.